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#Quickbooks pro 2015 update cant open attached documents how to

To fix the problem, re-link the Attached Documents.

Renaming or moving the company file to a different location will break the connection between the Attached Documents and company file. When using QuickBooks Attached Documents, an Attach folder is created and stored in the same location as the QuickBooks company file. Hello, me share some information about missing attached documents in QuickBooks Desktop. I'll be around to help if you have any other concerns. Please let me know how it goes by clicking the Reply button below. You choose which one is best for you.įor additional reference, you can check this article to learn more about attaching files: QuickBooks Document Center: FAQs and common issues. In order to route you to the correct support expert, we need to know what type of question you have.You can also press F1 on your keyboard to bring up the same Help Panel.Select QuickBooks Desktop Help from the Help menu.

#Quickbooks pro 2015 update cant open attached documents how to

Here's how to contact our technical support: They have additional tools to pull up your account and do a remote session to investigate this further. If the same thing happens, I recommend contacting our QuickBooks Desktop.

From the QuickBooks Company menu, select Documents > Repair Attached Documents Links.

Copy and paste contents over to respective new folders from their old counterparts. Create new sub-folders named Inbox and TXN.Ĭ. In the new Attach folder, create a folder that matches the name of the company file. Create a new folder and name it Attach.Ī. Rename Attach folder by adding "_OLD" to it.ī.

Browse to the location where your company file is stored.Default location: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company FilesĪ.

What you need to do is reattach the files by going to Doc Center.

Most probably this issue is caused by recovering a backup file which has damaged links and created a backup. I appreciate you for posting your concern here in the Community, here to help provide some troubleshooting steps to isolate the attaching file issue in QuickBooks Desktop (QBDT).