And if that doesn’t work, well, your next step is to call up Canon on the phone and hope they can help you fix the problem without it having to go in to service.Īs said previously it happens with no computer connection. So that’s the scoop, straight from Canon’s product expert. Add a “site:” to the search phrase and you might just find yourself learning this useful snipet of information from the Canon customer forums:
#Canon pixma mg5220 help code#
If not, there’s another thing you can do to try and fix the mysterious “B200” problem: Google the error code or, if that fails, the error message itself. Select “Windows”, then version “Windows 7” and you’ll finally have the needed link: The link you want is, ingeniously enough, labeled “Drivers & Software”.Ĭlick on it and you’ll have a chance to identify your operating system:Īlmost there. It seems like the link should take you directly to the link, but Canon doesn’t quite work that way, as you can see:
#Canon pixma mg5220 help driver#
Click on “canon pixma mg5220 driver for windows 7” and the top match is exactly what we seek:Įasy enough! Click on it and you’ll be on the Canon site, ready to search for the printer driver download. So how do you search for a printer driver update? Well, one way would be to go to the manufacturer’s Web site - in this case that’d be - but I’m a big Google fan, so simply start typing in your query and autocomplete will finish the job: Here’s what the printer looks like, in case you’re not sure yours is the same: Before we do that, however, my standard approach with all printer issues, especially if it’s related to Microsoft Windows, as in this situation, is to start by upgrading the printer driver to see if that fixes the problem.
#Canon pixma mg5220 help software#
So while the MG-5220 is a nice all-in-one printer, it’s not a complete surprise to me that there’s a problem, and that the error message shown is rather ambiguous.Īs with just about every hardware or software error, however, the first line of defense is an online search. If it’s not a cartridge that’s running out or a specific color running low, it’s something with the drum or the paper feed. But there’s something about printers, color or otherwise, that makes them often the most problematic of all computer peripherals. It’s very nice, actually, offering up color printing, photo printing, copying capabilities and more. *listens to the sound of dollars flushing down the toilet.That’s the same printer my Dad has, by coincidence. I'll spend the rest of my morning researching higher quality machines with more accurate, actually helpful customer service. What call centers on this earth aren't open until 10:00 am? The "unplug the machine for 10 minutes and then call phone support" message is not helpfiul when your support lines don't open until 10:00 am, I'm at my desk at 8:00 and can't print a document I need for a Dr. It took every ounce of restraint in my body not to catapult this expensive machine onto the garage floor to be carted off to the dump on Friday in pieces. Can't tell you how much I just spent on ink cartridges for this machine, which appears evident by the volume of messages on this board to be a total WASTE of my $. I tried every remedy outlined on the forum and elsewhere and still can't get it to re-set.
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